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Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect personal information that you provide to us when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions

The information we collect includes:

• Personal Details: Name, email address, phone number
• Shipping Information: Delivery address and city
• Payment Information: Payment method details (processed securely)
• Order History: Products purchased and transaction details
• Communication Records: Customer service interactions

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate order updates and delivery status
• Improve your shopping experience on our website
• Send promotional offers and product updates (with your consent)
• Respond to customer service inquiries
• Prevent fraud and enhance security
• Analyze website usage and improve our services

3. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in order fulfillment, payment processing, and delivery services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We take the security of your personal information seriously. All customer data is:

• Stored on secure servers with encryption
• Protected by industry-standard security measures
• Accessible only to authorized personnel
• Regularly backed up to prevent data loss

While we implement strong security measures, no online transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured format

To exercise any of these rights, please contact us using the information provided below.

7. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any email
• Contacting our customer support
• Updating your account preferences

Please note that you will continue to receive transactional emails related to your orders even if you opt out of marketing communications.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: